Expectations & Satisfaction in Gallery Experiences

Boy, am I amazed at how quickly Art Museum Teaching has become a truly multi-vocal, rich resource for new thinking. And this post is by Boston’s own Jenn DePrizio from the Gardner.

Art Museum Teaching

Written by Jenn DePrizio , Director of Visitor Learning, Isabella Stewart Gardner Museum

Since participating in the 2014 Gallery Teaching Marathon held at the Museum of Contemporary Art San Diego during the NAEA conference, two questions have been swimming around in my mind:

  • Where do our expectations for behavior in gallery experiences come from?
  • What does satisfaction look and feel like in an art museum experience?

Issues of expectations and satisfaction are part of the work we do each day.  We plan gallery talks, tours, and programs with intention and hope that we meet the needs and expectations of our visitors.  During the Marathon, I participated as both a learner and facilitator in the varied gallery experiences that ranged from using thinking routines to creating poetry to using movement as a way to express personal interpretation of a work of art.  Since that day I have been thinking deeply about…

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