Tag Archives: experience design

Making a museum from scratch: Part Two – inspirational readings

The comments on Part Two have been really fascinating to read and take in.  Addressing your feedback has been very important to me, so Part Three is still cooking. And a core part of that practice is finding other information in the world to help make a point, provide examples, or provoke assumptions. Seemingly everything coming onto my screen this week has had relevance to this exercise, so I thought I’d pass along some of the background reading I’d been doing while writing the next post.

New models
1) Nina Simon’s latest book club subject on her Museum 2.0 blog  is “Blueprint” the fascinating chronicle of the abortive attempt to create a Dutch Museum of National History.  It’s a great read, and I’m looking forward to the discussion.

2) In the same vein, Science Gallery, Dublin has posted an open call for “GAME” their new exhibition on the future of play. I haven’t been (yet) but I’m intrigued by Science Gallery’s  vision, to be “a dynamic new model for public engagement at the interface between science and the arts.” Among the differences, they tout five factors:

  1. Our flexibility – five dynamic, changing programmes per year, with no permanent exhibition;
  2. Our focus on 15 – 25 year olds as our core target audience bridging high school, university and early stage career;
  3. Our open call process – Science Gallery crowd-sources its installations and events on broad themes linking science, technology and the arts;
  4. Our fresh approach to connecting the university and the city –  bringing university research groups, staff and students into dialogue with the arts and creative community and the public; and
  5. Our Leonardo Group – 50 inspirational individuals drawn from the local creative community of scientists, artists, engineers and entrepreneurs who feed ideas into the development of Science Gallery exhibitions and events.

No permanent exhibition? The whole place becomes whatever the current exhibition is? Very interesting…

New ways of being
3) Rich Cherry tweeted a great nugget from Seth Godin called, . “The quickest way to get things done and make change”  that also bears on our discussions

“Not the easiest, but the quickest:
Don’t demand authority.
Eagerly take responsibility.
Relentlessly give credit.”

Easy to write. Much harder to live, but if they could baked into the DNA of a new organization, how might those sentiments express themselves?

4) Following on the call to eschew demanding authority, Maria Popova posted a short review of a book on on storytelling and the search for meaning. “The Spirituality of Imperfection” The title alone was enough to interest me, but what caught my eye and made me add it to this list was Popova’s assertion that the book “is really about cultivating our capacity for uncertainty, for mystery, for having the right questions rather than the right answers.”

Living and working in an institution that is very concerned with both “being right” and getting visitors to ask the right questions, this book seems like it’ll be getting added to my list at the bookstore soon. So many modern museuological concerns, like the authority crisis, the (mis)appropriation of curation, participatory culture, and more, all relate to this need to both know, and be “right.”

5) This notion of being in the storytelling business amplifies something Seb Chan has posted on Fresh and New(er). We’ve been talking for some time about the lack of magic in museum exhibitions, particularly science museums. Go read “On Sleep No More, magic and immersive storytelling” and read it all the way through, because Seb’s saves his best questions for the very end.

6) Turning data into information is one way museums tell their stories. Mia Ridge tweeted this little gem that goes right to the heart of so much of what being an institution with a collection is like nowadays.

We can propagate huge data sets, but can we contextualize them so that anybody else who’s not already an expert might find value in them?

7) Both Janet Carding and Mia Ridge forwarded along this provocation by Hadrian Ellory van Dekker, Head of Collections at the Science Museum, called ‘What are Science Museums for’  where he takes apart a dominant paradigm in my part of the field about how “problematic” collections are. What is interesting is that he doesn’t bemoan interactive exhibits as usurpers. Instead, he problematizes the whole perceived dichotomy and ends up saying, “Science centre or science museum? Why should we have to choose? Any science museum, fortunate enough to possess a collection of significant and historic objects, quite simply has to be both.” Collections-based or interactive doesn’t need to be an either-or proposition.

Truth.

7) Lastly, I can’t point to it yet, but talking with Koven Smith about his upcoming MuseumNext talk on “the Kinetic Museum” has been enormously helpful to me.  Hopefully it will appear in some form online so I can link to it.

Part Three is coming soon!

Making a museum from scratch: Part Two

In Part One, I posed a pretty big question, “How would you make a museum from scratch?” and dove right in to discussing audiences. It is such a big topic, I decided to take the plunge and hope that some of you would be willing to go along, and lo! you did! A number of you though, quite rightly said, “Whoa! Ed! Back off, man! Your assumptions don’t make sense to me.” So before I swim out any further over my head, a little more context. This post could probably be called Part One, the Less Sketchy Version, rather than Part Two, but so be it…

There are collections, and there are collections

One of my reasons for picking an archaeological collection as the basis for this experiment is that the processes that result in the creation of scientific collections and art collections are very different and I wanted to be able to explore that.  Archaeology is a destructive practice. To study an archaeological site, you have to destroy it. When you’re done, you can’t put it all back so another archaeologist can come in re-excavate that site to test your hypothesis. It’s a one shot affair, so there is tremendous pressure to preserve as much as possible, since that will likely be the only surviving remains of that site. So while you might think of an archeological collection as only the objects or artifacts collected during an excavation or survey, a collection actually comprises many other classes of materials with scientific value. These would include biofacts (pollen, seeds, plant and animal remains) soil samples, radiocarbon and other dating samples, and more.

So to Gretchen’s question in the first post expressing amazement at the size of the collection, when your collection includes these other classes of material, 200,000 objects isn’t all that big. For my thesis research, I was looking at 17th and 18th century shipwreck sites, and the ammunition totals alone from those sites would be in the tens to hundreds of thousands of objects. Granted, they are small and indistinguishable objects, but there you go.  From looking at these collections of indistinguishable, individually uninteresting objects, one could make inferences about the size and character of the firearms present on these ships, even though the weapons themselves were largely disintegrated. Would a general public audience ever want to come see 88,000 lead musket balls? Probably not, unless you did something very artistic with them. Do they have value to another audience? Absolutely.  The same applies to many natural history collections. The public might not find much interest in forty seven study skins of the Lesser Scaup (Aythya affinis), while an ornithologist might need a larger sample to answer his or her question.

To (hopefully) address Linda’s confusion over the image of stacks of boxes, and others’ concerns over size, let’s say our collection of stuff comprises 200,000 archaeological objects. Of these, over half are going to be Ziplock bags and boxes full of stuff (soil, greebly bits, and otherwise undistinguished cultural remains like potsherds and the ammunition from my earlier example). Of the remaining objects that the layperson might recognize as “artifacts”, the total is probably in the low thousands. To use Koven’s triage metaphor, the ones that are worthy of being part of the global conversation probably only number in the high hundreds, maybe the low thousands.

The distinction between a museum and a collection

I love the comments from Part One probing at the distinction between whether this pile of stuff is a museum or a collection, because they aren’t the same thing. Amanda asked some excellent focusing questions which I think it might be helpful to address individually to help us move along:

“Is this a truly unique/valuable collection, and if so, to whom – scholars, people of a particular interest group, people of a particular area, people of a particular cultural heritage?”

I want to think expansively and really tease out a lot of issues, so let’s yes to this question. Your relevant experts have declared the collection “important” both to a local public audience through what it says about their area, and to a potentially broader audience because of historical importance. It is interesting to archaeologists and other specialists for reasons they will explain to you in great detail, which you may or may not fully understand, though you appreciate them.

“Will this collection achieve greater value on its own, as a niche display, or will it add value to an encyclopaedic collection at another institution?”

Now here’s an interesting question! Does it make sense to start yet another museum, with all the concomitant costs involved, or would it be better to send it to an existing museum? Rainey Tisdale asked much the same question via Twitter and it’s an excellent fundamental question to answer definitively. I imagine many of us have encountered institutions that were founded with the best of intentions, which nonetheless couldn’t construct a viable, long-term value proposition to their intended audience(s). To me, this question also goes along with some of Koven’s triage questions. Is this worth making a museum out of? If not, maybe you have a roving collection that makes occasional appearances at schools or public events. Maybe you have a storefront museum. Maybe your “museum” exists primarily online, and only occasionally manifests itself in a physical sense. I want to come back to all thee scenarios, as well as Jasper’s idea of literally taking the collection out on the street and seeing what people resonate with.

Again, to move the experiment along, I’m going to say yes to this question. You’ve done your due diligence and looked around, talked to lots of colleagues at other museums and collections, and arrived at the conclusion that your pile of stuff could reach its highest potential to be part of the global conversation in it’s own context, rather than being added to an existing museum’s collection.

“Is this collection sexy/applicable enough to really support a ‘broader mission’ beyond ‘learn about cool stuff’?”

A fascinating question, requiring some real soul-searching! This goes along with the previous question about achieving value. How do we use collections of stuff to create value of some sort? Suse also got at this point with her question about whether we were making a museum from scratch, or making a collection awesome and useful to its audiences. Even if all of the conditions above are answered in the affirmative, it doesn’t necessarily mean we have a museum. We might have an archive, or an educational institution devoted to teaching history through this archaeological lens.  What makes a collection a museum?

To me, the answer to Amanda’s question comes down to curation. Is there an obvious connection between a collection of discrete objects and the global conversation we are always having; “Who are we? Where did we come from? Where are we going?” For me, the best museums let me walk around inside those questions and walk out with a different understanding than when I entered. If the connection can’t be made obviously, and quickly, then the answer to the “broader mission” question would be “No.” and this exercise would turn into something different, though equally fascinating.

As the final brick in the foundation, let’s say that this collection has such obvious connections to big issues that it’s obvious to you that you could construct an experience that would be a clear benefit to a public audience, a more diffuse audience interested in history, and a specialist audience.  This experience would be based on a subset of the collection of objects that is interesting and discrete enough that you feel they need their own manifestation in the world as a museum.  The rest of the collection would need to be stored and cared for its scientific value, but is probably never going to excite much public interest.

How’s that for a better framework to talk about missions?

Two new apps on old topics

Two of my favorite museum apps of late aren’t groundbreaking in the sense that they cover new topics or modes of interactions. In fact, they’re downright old-fashioned in terms of their content, if you can wrap your mind around the idea of an old-fashioned app. I like many things about these apps, but the reason I wanted to share them was that they both a stellar job of doing that thing that museums talk a lot about, but rarely manage to do; namely repackage existing content and design a new experience for a new medium (in this case, the iPad) that is both true to the original and feels like a custom-made iPad app, and not a retread of something that was probably cooler in the original.

1) Minds of Modern Mathematics
by IBM and the Eames Office

In 1961, IBM and the iconic designers Charles and Ray Eames presented “Mathematica: A World of Numbers… and Beyond” to the new California Museum of Science and Industry. It was the first of many exhibitions the Eames would create for IBM, and Mathematica would become so well-known that IBM would eventually create additional copies that were starring attractions at several U.S. science centers over the next five decades.

Five years after the opening of the Mathematica exhibit, IBM and Eames created “Men of Modern Mathematics” an enormous timeline of mathematical and scientific history. Copies of this timeline were added to Mathematica and posters were perennial favorites of museum shops and math department offices for years.

The Mathematica exhibit at the Museum of Science, Boston from Flickr user davepatten

To celebrate Ray Eames’ centenary, Eames Office and IBM again joined forces to take the content in the timeline and make an app out of it. The result is “Minds of Modern Mathematics” which is billed as a multimedia exploration of the history of mathematics

The timeline. It's busy, yo!

The Eames, perhaps best known to designers for their chairs and to dorks for “The Powers of Ten” film they made, were instrumental in creating the mid 20th century American aesthetic, partly for their willingness to engage in any medium they fancied; architecture, interior design, furniture, filmmaking, museum exhibitions, etc…

The surviving Mathematica exhibitions are practically artifacts themselves, living embodiments of the Eames’ design mind. They were also masters of content development, as this app makes clear.  If you’ve ever stood in front of one of the “Men of Modern Mathematics” timelines, you can appreciate why its so hard to make a good timeline. They take a (literally) gigantic amount of historical content and somehow make it all tell the story they want. It’s a hypertextual experience in physical form. Your eye can skip and jump from node to node, backwards, forwards, up, and down, as you explore math and its connections to everything going on between 1000-1950.

The app manages to capture the feeling of that experience, while rendering it in a format suitable for the iPad, which takes advantage of the affordances of the iPad in a way think Ray and Charles would’ve enjoyed. Each person or event on the timeline has both text and images and links to more information on the web.  The app changes the user interface depending on whether you’re in landscape or portrait orientation, a la Biblion. And best of all, it collects in one place the short films the Eames made for the exhibition on one screen. The Math Peep Shows are classics of educational media. Concepts like scaling and size, exponents, and other mathematical esoterica are explained and explored in a decidedly whimsical fashion.

The Timeline of "Minds of Modern Mathematics"

Leibniz’s biography. Note the Wikipedia links.

The Eames’ Math Peep Shows, in all their 1960s glory!

Get “Minds of Modern Mathematics” at the iTunes Store


And for extra credit, here’s Ice Cube, celebrating the Eames’ contribution to architecture. Watch it. You won’t be disappointed.

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2) Color Uncovered
by the Exploratorium

Any app that instructs you to drip water on your iPad is OK by me! “Color Uncovered” delivers an app (though they call it an “interactive book” that captures the Exploratorium’s signature style of science experimentation in an incredibly polished and well-designed package.

The Exploratorium description of how an iPad screen works. Priceless.

The Exploratorium is justly famous for their style of exhibition design. Their Cookbook series of books have provided ideas and inspiration for countless science educators and museum builder the world over. And if you’ve ever used an Exploratorium exhibit, this book will feel immediately familiar. Each page starts with a color phenomenon and then unpack that phenomenon using essays, simple interactives or video to make their point.

One of the interactives that require you to use a real world prop.

Get “Color Uncovered” at the iTunes Store

So what do these apps do well?

Both these apps do a great job of taking existing content and delivering it in a new way through the new medium of an Internet-connected tablet. Although both of these apps contain content that already existed, neither is just a repackaging or “repurposing” of existing assets. Each app stands on it’s own as a satisfying tablet experience. That’s the lesson I’ve taken away from playing with both apps. Having great content is not the key. Great content helps, but it’s not enough to guarantee a successful experience, nor is simply copying the original, successful format. Careful design is what makes these apps both feel so pleasurable to use. Writing this has already gotten me thinking about what similar kinds of experiences we’ve got that could be translated in a similar fashion.