Category Archives: Reviews

What can museums learn about immersive theater?

Solitude of a Darkened Life by Flickr user @Photo

One of the most unexpected outcomes of taking a new position was my new boss asking me if I was interested in attending Museums and the Web 2013.  I’ve been going to MW as often as possible since the late ‘90s, and never fail to come away rejuvenated and full of new ideas.  Most of the people I consider my closest professional peers are folks I first met at MW.  So I said, “Yes, please!” and am counting down the days til I arrive in Portland.

I’m excited to attend for many reasons. This will be my first conference as an art museum professional so it’ll be interesting to see what sessions and speakers now seem valuable/relevant/important to me in my new role. I have a lot to learn, and I hope to take away a lot.

Museums and the Web is the bookend conference for the Museum Computer Network conference, and a great deal of planning and plotting will take place at MW2013 that will influence the shape of MCN2013. It’ll be great to be there for those conversations.

Since I wasn’t expecting to go this year, I paid no attention to the program until recently and therefore am not chairing a session, presenting a paper, running a workshop, etc. I can go and hang out and soak up the event, and that feels like a real gift. Thank you PEM, and Jim!

I didn’t get off completely scot-free, and that’s what this post is going to be about. I wrote some time ago about going to see Punchdrunk’s Sleep No More in NYC, as have others. It turns out the Diane Borger from Punchdrunk is going to give the closing plenary on immersive theatre and museums, and I was invited to join the panel with Diane, Seb Chan, and Suse Cairns! I am tremendously excited to be part of what could be an important community discussion and have been reading up on immersive theatre and thought it’d be worthwhile sharing some links for those who don’t yet know what immersive theatre and why it’s something museums might learn from.

Recent immersive theatre & museums articles

What can museums learn from immersive theater? | Museums and the Web 2013

Diane Borger is the producer who brought Punchdrunk’s Sleep No More to the US in 2009 (http://www.americanrepertorytheater.org/events/show/sleep-no-more). After an extended, sold-out run, the immersive theater production moved to New York, where it continues to play today (http://sleepnomorenyc.com). Please join Diane and Punchdrunk’s many museum fans and critics for an inspiring discussion of what museums can learn from immersive theater led by Seb Chan, Ed Rodley and Suse Cairns. We are all sure to be transformed by the experience!

Mark Dion’s “Curator’s Office”

Mark Dion, ArtForum

In ”Curator’s Office”, books, furniture, and personal effects do not reveal their collector’s taste or knowledge, but rather spin a fictive tale about a curator gone missing in the 1950s in a period of American anticommunist paranoia.

ht to Robin White Owen (@rocombo)

 The Psychology of Immersion in Video Games

by Jamie Madigan

Though it is focused on videogames, I think most (if not all) of it is relevant to both immersive theatre and to museum experiences.  The unpacking of immersion, or “presence” as its called in the psych literature I found very helpful.

ht to Suse Cairns (@shineslike)

A Waking Dream Made Just for You

By Chris Colin, New York Times

Perhaps the most extreme example of immersive theatre I’ve heard of yet; a production hand-crafted and personalized for an audience of one.

Lithuania’s Soviet nostalgia: back in the USSR

by Dan Hancox, The Guardian

Feeling nostalgic for the good old Soviet Union? Then head to Lithuania, where several theme parks let visitors feel exactly what it was like – right down to scary, abusive guards.

By Tara Burton, New Statesman

Immersive theatre is about turning the traditional power dynamics of actors and audience on their head. One potential outcome of that is anxiety in the audience. This certainly resonated with my own experience of Sleep No More. 

Is theatre becoming too immersive?

by Alice Jones, The Independent

Alice has been put on the spot by actors time and again – and she’s sick of it

Interactive theatre: five rules of play from an audience perspective

by Miriam Gillinson, The Guardian

A useful little breakdown of how immersive theatre can let down their audiences.

How I learned to love immersive theatre

by Mark Lawson, The Guardian

This example of site-specific and non-text-based theatre, Robert Wilson’s “Walking”, sounds amazing, and since it relies on the landscape, seems like it could have utility in a museum setting, where the setting itself is often an object to be interepreted.

Curiouser and Curiouser

Though a lot of immersive theatre seems to lean heavily on adult themes, this Young Tate performance, staged around  Tate Liverpool’s “Alice in Wonderland” exhibition,  goes more for a ”darkly playful and absurd experience”, as it  invites the audience to journey beyond the exhibition and through the looking glass.

Any other great examples I’ve missed? Let me know!

On immersion, theatre, and museums

Souvenirs of Sleep No More

Souvenirs of Sleep No More

Over the Christmas holiday, my lovely and talented wife and I went down to New York City for a few days to see friends and go to the theatre. I had been meaning to see Punchdrunk’s Sleep No More, an immersive, participatory theatre experience that had run in Boston for months without us going, and had almost completed its New York run. Seb Chan had written a longish piece about his experience months ago, and several friends who opinions I value had raved about it. I’ve been thinking and writing a lot lately on alternate models for developing exhibitions and it sounded like a model worth exploring to see how it might inform what I do.

So, with high hopes for an “aha” moment, Jennifer, a friend and I walked up to the McKittrick Hotel on West 27th and got in line. Three hours later, we were discharged onto the street; tired, conflicted and unsure of what we’d seen and done. Weeks later, I’m still not sure whether I liked it or not, but I’d still probably go back and see it again. That is a first for me as a theatregoer. And I still recommend it to museum people. I’m hoping to convene an online discussion amongst a group of folks who’ve seen it to help me process what the experience was like. There might even be a conference session in there… We’ll see.

So, what happened when we went to Sleep No More and how might it apply to museums?

What is it?

For those of you who are coming at this fresh, Sleep No More is a theatrical experience (not a play, per se) that combines elements of Macbeth, film noir, and uses an abandoned hotel as the setting. The audience are all given white masks and instructed to remain completely silent throughotut the performance. Actors move about the hotel, up and down stairs, and scenes take place throughout the builidng over the course of a night. The performances build to a climax, but aside from that, you don’t really get any guidance on how to experience the night. Some people follow actors, some camp out in a space, all of which are extensively decorated and full of objects that reflect something about the plot. You can rummage around in desk drawers, open doors and wander as the events play out around you. Parties are encouraged to split up, and while I was there, I saw a couple actively separated by ushers and deposited on different floors as we rode the elevator up. Definitely not your typical night at the theatre.

Our night started with us handing in our tickets and getting playing cards in return; two kings and a queen. We were ushered into a nightclub with a 1930s vibe and waited for the event to begin. We also got masks. Before long, everyone in the club with a queen card was called and ushered out of the room. After a few more minutes, they called the kings and off we went. Jen had been in the bathroom when the queens were called, so she managed to stay with us as we crowded around an actor in evening wear who gave us an orientation.

Getting lost in a play

I’m a big fan of Jasper Fforde’s Thursday Next series of novels, which imagines an alternate Britain where it’s possible to enter the storyworlds of books. Being in Sleep No More is very much like the theatrical equivalent, only you’re a ghost. We wandered through a series of rooms dressed as offices, taxidermy shop, a 1920s witch’s lab (?) and a creepy bedroom full of dimembered dolls. I looked under curtains, inside desks, and around corners. It was fascinating to feel the freedom to go wherever I wanted. And I wanted everything to tell me the story. I picked up every phone I saw on the off chance there might be somebody else on the line. Along with all the other ghosts, I flitted around, looking for signs of life. As we got deeper into the hotel, we started to encounter actors silently moving about, casting meaningful glances at one another, and interacting, sometimes violently. I knew enough to want to know who I was seeing. Is that guy Macbeth? Who’ s the pregnant woman? Are those two lovers? It was a bit maddening to have the actors standing right in front of you and not know who they were and what they were doing. The actors don’t speak, all the action is done through gesture and dance. The only sounds are a powerful ambient soundtrack piped throughout the hotel and the sounds of people moving.

We watched several quick scenes happen and were immediately faced with a decision point. When the actors left at the end of a scene, you as an ausience member had to choose how to react. Do I follow Actor A? B? Stay here? Or wander? Nothing about the scenes gave me a sense of how to make an informed decision. It seems like the creators wanted to keep the audience off-guard and on their toes throughout the whole event. This became a theme of the evening for me; feeling like I was having to make decisions based on no information. I didn’t like it. It made wandering around a high-stakes affair. Was I leaving someplace where something was going to happen in a moment? What if this actor I was following was a bit player and not one of the main characters? I did manage to find a couple of of pivotal scenes; Macbeth murdering the king and Lady Macbeth’s “out, out damned spot” bit. But by the time the finale rolled around, I still had no sense who most of the characters were, or what their relationships to each other were.

Immersion, immersion, immersion

The set design was incredible. Whole rooms full of intrguing, evocative objects, a nightime forest, a graveyard. And all in a black-box theatre! I loved being able to really get into each space, root around, and interact with the environment. And for the scenes I did stumble into, it was very powerful to have actors performing a scene all around you as if you weren’t there. And on the occasions when an actor would suddenly lock eyes onto an audience member and stare them down? Powerful, powerful stuff. The one time it happened to me I kept saying to myself, “Please don’t let her drag me off through some unmarked door!” Not the relationship I usually have with actors in the midst of a performance. Being able to be that close made it a very different experience, more like modern dance or performance art.

Losing the story, or not finding it

After it was over, we spent a long time talking about theatre, and inevitably comparing Sleep No More to other shows. One of my favorite theatre experiences of the past decade was seeing Elevator Repair Service‘s Gatz, which is a verbatim recitation of “The Great Gatsby” done as a play within a play. Though it’s a slender book, when you read every word, it still takes seven hours, or in our case, two stints of 3.5 hours with dinner in the middle. Going into it, I thought I might be making a terrible mistake. But at the end of seven hours when the narrator finally said, “So we beat on, boats against the current, borne back ceaselessly into the past.”, the house erupted into deafening applause. As the cast were taking their bows, Jennifer leaned over and said she wished they’d lower a picture of F. Scott Fitzgerald, because we were really applauding him. And she was right. His prose, so easy to read, turned out to be as easy to speak. The story was so compelling that seven hours flew by, in a way they didn’t at Sleep No More, though I worked much harder to try to put a story together.

At the time I wondered if knowing as much as I did about Sleep No More had interfered with my ability to suspend my disbelief. If I was coming at it fresher, would it have made more sense to me, been more moving? My friend, who knew nothing, felt the opposite. As we sat over drinks, recapping the night, it seemed clear that none of the three of us had a clear grip on the plot. Jennifer and I argued over which bits might be from scenes we rembmered from Macbeth and Peggy just felt lost.

…and the museum connection?

In some of my more recent posts, I’ve started trying to work out a different model of exhibition development than the one I learned of objects in cases and texts and graphics. Sleep No More seemed like a potential example of how to make the kind of exhibit experiences I’d proposed as part of the Making a Museum from Scratch series. It’s opaque, it’s participatory, it offers its users tremendous freedom to construct their own experience. But I left it profoundly conflicted over whether I’d had a meaningful experience or not. I’m still not really sure. But I have come to some preliminary conclusions about the night and what it mean mean for how I might conceive of exhibitions in the future.

The solo thing isn’t for me

The masks and enforced silence really rubbed me the wrong way. I didn’t go to the theatre to be alone. Going to a museum is a social event by and large, and I don’t think making it a solitary experience would engender much goodwill from our public. In some ways, the whole faceless silent ghost thing reminded me of watching live streams on my computer, where there was something happening in the real world that I was spying on though the Internet.

Nothing immerses like complete immersion

Duh. But it’s something we do very rarely. It’s expensive. It’s hard. It takes a lot of work to make it “real”. But when it works, wow!

Interactions with people are more satisfying

Strangely enough, the one museum-like experience I could think of to compare Sleep No More to was visitng a living history site, like Plimoth Plantation. The difference, of course, is that the interpreters at Plimoth interact with you, and are brilliant at immersing you in their world.  Someday, I’ll write up the story of the strange afternoon I spent at Plimoth with a bunch of Soviet rocket scientists…

Being able to find a way in, out and about is key

Getting lost can be fun when the stakes are low, but when your enjoyment relies on being able to get around, it’s not nice to feel lost. I felt that too often in Sleep No More. I tend not to like exhibitions that channel you down one path from room to room, but I also don’t like feeling abandoned in a space. Unlike a storyworld game like Myst, where my action drove the narrative, in Sleep No More it was happening on its own timetable and I’d better keep up. Sink or swim doesn’t seem like a workable mindset for an enjoyable exhibition experience.

Story is king

Sure its a hoary old chestnut, but it’s truth is undimished by how it often its been repeated. Why did plain old Gatz keep me glued to my seat for seven hours while Sleep No More couldn’t hold me for half that time? The story. My main takeaway from the night might be that no amount of innovation and technical proficiency can overcome a weak story. The museum implications of this are obvious, I think. It doesn’t matter how cool your interface is if the content in your CMS is rotten, or incomplete, or just boring. Same for your exhibition, program, or event.

•••••

I’m sure there are others that will continue to bubble up to the surface. I’m looking forward to talking to others who’ve seen it. After that happens, I’ll add a postscript with whatever interesting thoughts come out of the discussion. If you’ve been, I’d love to hear what you thought of Sleep No More.

 

Review: The National Museum of Mathematics (MoMath) in New York City

The National Museum of Mathematics (MoMath) in New York City

The Entrance to MoMath.

The Entrance to MoMath.

These impressions are based on a quick visit on a crowded Friday afternoon during a school holiday two weeks after the grand opening of the institution.  So bear that in mind as you read on and give MoMath some mad props for trying to tackle mathematics in an interactive science center format. They do a great job of portraying mathematics as colorful, surprising, and capable of both producing beautiful results and having a deeply beautiful order.  I’ll definitely be going back after they’ve had a chance to hit their stride…

 No front-of-house, just house

When you enter MoMath, you’re confronted with a row of machines vending the badges that visitors have to wear in the museum. No staff, no elaborate instructions, just machines that dispense these.

MoMath doesn't give you tickets. You get a badge.  Makes it seem like everybody works there...

MoMath doesn’t give you tickets. You get a badge. Makes it seem like everybody works there…

Surprisingly, they worked really well. We got our badges in short order and, I have to say, I was pretty impressed with how smoothly it all worked. The lines moved quickly, and people got about their visiting with minimal fuss.  It is a nice solution to the dilemma of collecting admissions without having to resort to hiring typically low-paid staff to be both ambassadors and money collectors.  It’s a job I held myself once, and it’s often not fun.  I’m glad to see institutions trying to find ways to provide service without doing it the way it’s always been done.

I’m reminded of a conversation I had recently with a director who was getting rid of the task setting up projectors for meetings as a someone’s job. I professed amazement, and I think I even said “Then who’ll set up the projectors?” The reply, of course was that staff would have to learn how to set up their own projectors. Having a specialist technician who did this job was an obsolete task in the same way that organizations used to have highly-trained specialist typists, who learned how to use expensive electric typewriters and were able to type letters quickly.  Now, everybody is expected to type their own dang letters, and in some organizations they have to figure out which end of the plug goes into the projector. Progress occurs in strange ways.

A square-wheeled bicycle that rolls smoothly. A crowd pleaser to be sure!

A square-wheeled bicycle that rolls smoothly. A crowd pleaser to be sure!

MoMath and digital media

Barry Joseph at AMNH was at MoMath a week before us and wrote a nice review focusing on their use of digital media. It’s worth reading.   I was less taken with their overall strategy for using digital media to carry all the interpretive content, though I am very excited to see how well some of their strategies work out.

Playing with inclined planes. Galileo would be proud.

Playing with inclined planes. Galileo would be proud.

Where’s the math?

MoMath has obviously made the decision not to provide interpretive content at the exhibits, just minimal instructions. If you want to get the meat of the educational content, you have to go to a separate kiosk, several of which are scattered around the exhibit halls.  Sometimes, just figuring out which exhibit went with the content on the screen was difficult. “Is this the Coaster Roller? No it’s that car thingie over there.” Doubling and tripling up of exhibits covered in each kiosk certainly cuts down on screen clutter, but I felt that as a strategy, combined with too-clever titles, it introduced too much of an obstacle to getting at the content I sought. I thought, too, that the separating of the experiential (doing the interactive) from the educational (using the kiosk) seemed like a way to both please visitors who were already mathematically-inclined, while allowing those weren’t to skip having to ingest any icky math.

A typical information screen.

A typical information screen.

Choose your level

My favorite part of our visit was seeing the concept of customizable digital content implemented at a decent scale. And done with no fanfare, too. I’ve listened to people talk about digital labels for years, decades, even. MoMath has developed a scheme that provides visitors with three levels of content and lets them switch on the fly seamlessly.

Close up of the level selector.

Close up of the level selector.

That’s it. At the top right of each screen there’s icons of three fractal triangles corresponding to the levels of content available. They seem to always default to basic, but you’re never more than a press away from changing it.  I loved it, but found that the actual implementation was spotty. Some labels had identical text at progressively smaller type sizes. Hopefully they’ll flesh it out as time goes on.

Where’s the math?

A projection that uses an image of your body to make a fractal display.

A projection that uses an image of your body to make a fractal display.

A multi person math maze.

A multi person math maze.

Despite liking the idea of presenting customized digital labels, one concern I had as we muscled our way through the happy vacation crowds was the dearth of real math available as part of doing the activities. I knew enough to be able to see the connections between what people were doing and mathematics, but I wonder how much new math most of the visitors were acquiring.  This disconnect between experience design and informal education is one I’m seeing a lot of these days and it’s a little disheartening. It’s engaging, sure, but is it reaching the ostenisble audience? We’re actually looking at a possible research project to study what kinds of engagement lead to long-term knowledge gains.

An out of order sign, I think. It's hard to tell sometimes. The clever writing's a bit over the top.

An out of order sign, I think. It’s hard to tell sometimes. The clever writing’s a bit over the top.

I’m past clever signs, in case you hadn’t noticed. This out of order sign is a classic example of being clever at the expense of saying what you mean. I watched two different groups of visitors try to use the exhibit these signs were attached to because the signs don’t actually tell you anything useful, like “Don’t push the button because nothing’s gonna happen”.  I’ve written about my views on writing before. Museum writing shouldn’t be about demonstrating one’s cleverness. It should be clear as glass.

The exhibit titles, too I found really unhelpful. “Mathenaeum”? What happens in there? No idea… The point of an exhibit title is to allow someone to decide that they want to approach an exhibit closely enough to maybe use it.  Opaques titles may draw in some curious passersby, but they’ll turn away just as many. MoMath was full of those. If you knew a fair bit about math, then the plays on words could be amusing. If you didn’t, then they didn’t make it any easier to figure out what those exhibits were about.

So there you have it. It was a quick visit at a busy time in a brand new place that is taking on a steep challenge. And judging from the audience, they’re on a path with promise. Go see for yourself next time you’re in NYC.

Next up: Sleep No More!