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Part One of this post dealt with some of the kinds of people movement in the field this year. This post will deal with one of the most exciting developments I’ve seen in years, the proliferation of grassroots efforts to educate, connect, and energize the field.
I gave a brown bag talk at Baltimore Museum of Art before the conference on “What skills will it take to survive in the 21st century museum and the how the heck is one supposed to get them while holding down a day job?”. What it really turned into was a long, roundtable discussion on how BMA works, what needs staff had for tools and processes and their hope that the perfect tools existed out there somewhere. I raised a few eyebrows, given my title, when I advocated that they refrain from email when a phone call or just walking over to a colleague’s desk would suffice. Ditto for suggesting a good project manager is more cost effective in the long run than any project managment package out there (Forgive me, Basecamp! I love you to bits and use you daily, but…).
You might think the talk was a bummer, but it was a lively talk, folks were engaged, and despite my inability to recommend any magic bullets, I think it was a valuable event, because they got to hear each other in ways that they mightn’t in their day-to-day work lives. They taught each other all kinds of things I couldn’t have, and together as a group they surfaced a lot of issues that are good to work on. I look forward to hearing how they fare.
The Computer Club model
I have these kinds of discusions a lot nowadays, which is odd. If you’d asked me three years what I saw myself doing, “Talking about informal professional development” wouldn’t have been a top answer. Yet, in my current role at PEM, it has come to occupy a lot my energy and thought. With the prolifereation of tools and platforms, it’s not surprising that most museum staff don’t feel able to make informed chices about how they might use them, or even whether to use them at all. For those us charged with using those platforms and tools to reach our museums’ audiences, and engage new ones, it makes for a neat dilemma. And one of the best ways I’ve seen to address it comes from the Imperial War Museum in London, where Carolyn Royston and Co. have started a low barrier-to-entry professional development program they call Computer Club. Read all about it here or check out this interview Suse Cairns did with Carolyn all about Computer Club.
Here at PEM, we’ve taken that model and adapted it to fit our particular needs. We started with a specific social media emphasis, because we’d just launched a blog and there was an institutional imperiative to increase staff participation in PEM’s social media efforts. Since then, we’ve hosted a half dozen or so on topics like:
- Social Media 101: What are social media and why does PEM care?
- Our blog and blogging: What makes a good PEM blog post?
- Twitter for Professionals
- Facebook: How to interact with PEM on Facebook and spread the love
- Digital Imaging: How to take better pictures with your phone
To say that there’s pent-up demand wouldbe a bit of an unerstatement. We routinely get 20-25 people from across the institution. And just like I saw in Baltimore, they came from across the museum, from entry-level to senior folks. Why isn’t everybody doing this? Developing and normalizing this kind of highly targeted peer-to-peer learning has great potential both to spread skills and energize staff. Microcredentialing or badging systems are hot stuff these days, and I’ve always been a bit of skeptic until now because I couldn’t see how you make the value case for it. In this case, though, it’s dead easy to see. Want to build a culture of learning? Here’s a way that’s low-overhead, staff-driven, and responsive to your needs. With just a little bit of input from your HR department, you could make a program where learners get recognized for attending, and those microcredentials figure into the annual review process. Must work on that…
The Drinking Continues
When I suggested having a Drinking About Museums: MW edition, some wag replied “Isn’t a conference just one big #drinkingaboutmuseums? Well, yes. Certainly, DAM started off as a desire to capture some of that “late night at the conference bar” magic. But it has also become more than that. It’s a bona fide international phenomenon, with chapters popping up all over, getting together, and sharing their passion for museums, meeting new colleagues and joining a larger, global community. Whether you’re a student thinknig about a museum career, someone working in a GLAM, or just a museum lover, it’s a great way to connect, learn, and grow.
So, we had an event at MW and got a bunch of about 30 DAM movers and shakers together. It was enormously gratifying to see all these folks who had started their own groups all in one place. The Godfather of DAM, Mr. Koven J. Smith, came up to me in the middle of it and said his typically understated way, “Look at this. We made something good.” And I have to agree.
If you haven’t been to one, go. And if there isn’t one in your town, start one. And if you’re going to AAM2014, there’ll be *two* DAMs, so be warned!
The Italian Jobs – Sveglia Museo and Invasioni Digitali
Innovation happens all over, and this year, Italy is a hotbed of grassroots efforts to increase Italian museums’ connections to audiences using social media. Sveglia Museo is “an experimental project to help Italian museums achieve a better communication with their audience: the goal is to get them talking and tweeting with each other. The idea is to ask for advice from digital communication managers of foreign museums in order to “wake up” Italian museums, online and on social networks.” They’ve already generated a tremendous amount of buzz online, both for their ambition (getting government agencies with no budgets to take on more work is no mean feat!) and for their clever appeal to a global community of practice to help them. I wish them well, and so should you. It’s a worthy model.
The other Italian initiative is Invasioni Digitali or “Digital Invasions” Digital Invasions “are mobs of people who support museums and cultural heritage by ‘invading’ them and then documenting the experience on blogs and social media. Each ‘invasion’ is meant to create new forms of conversation about arts and culture, and to transform the cultural heritage into something that is ‘open, welcoming and innovative.'” It’s like Flash Mobs meet Drinking About Museums, with a service component. Genius stuff… If you know a museum or heritage site that’s laboring in obscurity, or could benefit from an injection of interest from a digitally savvy audience, then this model is for you. At our last Museums Showoff, one of the speakers gave an impassioned defense of her museum nd ended with an open invitation to come visit. Maybe instead of a visit, an invasion is needed!
And while I’m (profesionally) crushing on the Italian initiatives, they are by no means the only ones out there. Mar Dixon has launched an impressive number of Twitter campaigns around museum themes like #MuseumWeek and #MuseumSelfie. In fact, some enterprising soul could probably compile a Tumblr of these kinds of grassroots inititives and win the undying affection of museum social media managers the world over, myself included. Hint, hint…
The last part of this series will touch on issues that came up in my sessions around evaluation and access, and the maturation of the field.
by Ed Rodley
March has been a busy month at work, and when that hasn’t been occupying my attention, CODE | WORDS has. Think lots and lots of phone calls, Google Hangouts, and collaborative editing of documents. It was therefore a wonderful break to escape to Baltimore for a few days for the Museum Computer Network board meeting and Museums and the Web 2014.
Museums and the Web 2014 has ended, and I am so glad I was able to attend! The sessions were excellent, the conversation lively, and I came away feeling energized and excited about what the coming year holds for us. There was so much going on that my attempt to unpack it in a nice, brief post failed before it even left outline form in my notebook. So, I’m going to have to spread it out based on the themes that emerged for me.
After you’ve been in the business awhile, one of the reasons to go to conferences is to see who’s moved in, who’s moved up and who’s moved along. And there was plenty of two of the three. Which is both encouraging and discouraging.
Given the price tag of conferences these days, it is always a pleasure to see younger colleagues, and particularly students coming and participating. I had some great conversations and inevitably, a lot of “What should I do?” talks with people. Some of the things I found myself saying over and over again included the following observations.
- I think Museum Studies certificate/degrees continue to become less of a differentiating variable, and more of a box to tick. The resumes I see will almost all have some kind of museum studies credential on them, so if you’re looking to stand out from a crowded field, that will only save you from the initial cull. All of the resumes I’ve seen in the past few months that really caught my attention had something else in them; a concentration in media studies, design courses, education, etc… Don’t get me wrong, I think Museum Studies credentials have merit, but I don’t think they’re enough to get you into the field. And if you’re just embarking on your career, getting in is all that matters, right? I’m also not suggesting getting even more degrees. Just look at your courses, and your peers’ courses and find that thing that’s going to make you stand out.
- It’s nobody’s job to get you unstuck other than you. Can’t break into the sector? Can’t move on? Difficult boss? Visionless administration? Chronic understaffing/budgeting/resources? Whatever the problem, in the end, it comes down to you. Seeking outside advice and counsel is a great tool to helping you get clear about your goals, but it’s no substitute.
- Stop thinking about where you want to work, and think about who you want to work with instead. Given the peculiarly public-facing nature of digital projects and products and the small size of the community, it’s relatively easy to look at interesting, innovative work and figure out who made it. They also move around, so if you focus on the museum instead of the person, you run the risk of applying somewhere where someone innovative used to work. Do your homework. Find examples of work that speak to you, figure out who made it, and find out where they are. Go to the conferences. I know they’re expensive, but most of them offer scholarships and/or volunteer discounts. Find them and ask them about their work. Very few people I know hate to be asked about the work they’ve done. It’s a great conversation starter.
It was a lovely pre-conference gift to hear in January that Nancy Proctor had been appointed Deputy Director for Digital Experience at the Baltimore Museum of Art. Nancy has been a friend and colleague for many years and it was heartening to see another colleague who combines a passion for museums with a deep understanding of digital technologies climb into the senior management ranks. I look forward to seeing what she’ll do in the coming years. There’s a lot to look forward to. The number of C-level positions like Nancy’s being created seems to be going up every year. And the pool of candidates is full of some of the brightest, most committed, thoroughgoing professionals you could ask for.
I only worry that the growth rate of CDO-type positions won’t match the rate of colleagues leaving the field. Some flux is inevitable in a workforce, but this year has been particularly turbulent, and mostly flowing out of the field and not so much in. A couple has turned into more than a handful very rapidly. I joked with someone that in a few year’s time, I’d find myself sitting alone at the bar at MCN or MW if things don’t change. It wasn’t a very pleasant picture. And I don’t know what to do, other than hope at this point.
That’s a bit of a downer, I realize, but one of the wonderful things about conferences is that they crystallize things. You start to see big pictures arise out of lots of little things. Sometimes it’s good, and sometimes not. But I’d always rather have specific fears than vague ones. The next post will be peppier and look at all the energy around grass-roots museum advocacy. There’ll be invasions, clubs, and drinking!
Confession time: I have a terrible sense of which posts are going to resonate and which aren’t. The last post is a perfect example. It was something I had been meaning to get off my chest for awhile and nothing more. Even after a coworker said, “That’d be great for the Museum’s blog!”, I remained unconvinced. Oh well…
The other thing that always catches me by surprise it seems is how the strangest things you put out into the world will have life. My head scan, for instance. I did it mainly to test the scanner Don Undeen was using at the Met. I didn’t think so much of the resolution, but didn’t delete file luckily. I played with it as a way to explore TinkerCAD and the Shapeways 3D printing pipeline. When Simon Sherrin asked me for a copy, I figured I print one out for myself, mainly to see how long it took Shapeways to deliver and what their least expensive plastics looked like.
And then, things started to happen…
Then the remixing starts…
Then things get weirder…
And Mia decides to take mini Ed with her. So Traveling Mini Ed is off to London and Oxford, via Singapore. but first, he goes to some museums.
We’ll have to see what else he gets up to. In the interim, my copy from Shapeways arrived.
He was a big hit around the office, and actually came in quite handy as a tangible example of what a 3D printed object was like. And then somebody suggested it for my social media headshot. So…
We’ll see what next week holds.
by Ed Rodley
I was in New York a couple of weeks ago to go see a couple of plays, Ian McKellan and Patrick Stewart in Pinter and Becket. Heaven! I was also in town on a day that there was a Hack Day at the Metropolitan Museum, so after a serendipitous tweet from Neal Stimler, I made my way up to the Upper East Side and spent a few enjoyable hours in the Met, playing around w 3D, scanning things, meeting new people and having a blast.
I got a chance to see how the Met is embodying the kinds of change that so many museums (mine included) are contemplating and came away invigorated by their enterpreneurial, almost start-up like culture. Such a change from just a few years ago.
One of the best parts of the event was that Don Undeen (he of the MCN Ignite talk) was demoing a 3D Systems Sense 3D scanner. This inexpensive IR-based scanner (think Kinect you can brandish) is relatively new and Don was testing one with the Hack Day crew.
I got scanned at a crazy drunken angle. How, I don’t know. I was sitting up straight, still as a statue, as Don worked his way around me. I think when he was cropping the scan afterwards, he solidified the scan by filling in the bottom at that rakish angle.
Getting to try the Sense out on the halls was a highlight of the trip. It kinda reminded me of Tom Sawyer whitewashing the fence. Thinking of the scanner as a spraycan and “painting” up and down across the surface to be scanned seemed to give the best results. Strangely, it also worked better the less you tried to be thorough. Loose, big gestures seemed to generate better scans than small, careful ones. The technology is interesting, but I don’t know how much better the results were from simpler, photographic methods like 123DCatch. I couldn’t tell from looking at the screen. The mesh size seemed comparable and the software was challenging. Every scan we attempted ended with the scanner losing tracking on the object it was pointed at. My sense is that the developers were trying so hard to make a consumer product that they went overboard on what the software was doing in the background to let you focus on scanning.
Even though my scanning experience wasn’t 100% successful, I felt like the learning experience was. We were a group of self-selected learners, teaching each other and learning together as fast as we could, and we scaffolded each other into greater knowledge in a way that probably would’ve taken a lot longer if we’d each done it individually.
Learning as a team sport
Last week, some colleagues and I spent a lunch hour watching SkillShare videos on 3D printing together as we brainstorm new kinds of digital programming we might offer visitors in the future. The course content wasn’t new to me. I’ve poked around into most of it before over the past few years. What was new, and I think too-often-overlooked, was the benefit of doing it in a group. We could all have sat at our desks and agreed to watch the videos before our next meeting, but being in the same room at the same time doing the same thing made the experience much more fruitful and educational for all of us.
The four of us all had different levels of familiarity with software, hardware, jargon, and trends. Just knowing that information will be useful moving forward. We clarified points for each other, repeated bits that somebody needed repeated, offered our our insights into our experiences with these technologies and riffed off each other as we went from video to video. The progress we made individually and as a team was much more than I think we would’ve made alone. And the ideas we came up with were exciting, too! The next meeting will hopefully be even more productive now that we’ve tasted success. Figuring out how to hold onto that momentum will be the hard part, once schedules start filling up again.
Making space to be active learners
I blogged about this topic a couple of years ago, and the same holds true now. Making time to take time to learn is an ever more important factor to sustaining a highly-productive, creative enterprise.
How do you carve out the time to keep your skill set fresh?